Frequent questions

1. How do you select the wines?

We select our winegrowing partners ourselves by using the suggests from the D-Vine community in France and of course those of Beatrice Dominé, our in-house wine expert. During our selection committess chaired by Béatrice, we select on average one wine out of ten. Currently, we have a wine list with 30 references which are representative of the French wine regions. The price range is broad: from a Saint Chinian 2012 at SGD $9.00 to a Saint Julien Grand Cru Classé, Chateau Beychevelle 2012 at SGD$39.00.

2. How are your flacons conditioned? 

The wine flacon has been created and patented by our Bordeaux partner WIT®. The WIT® flacon is made of drawn glass manufactured from materials of the highest quality. WIT has designed the flacon in their workshops in Bordeaux with the greatest respect for the products and best hygiene conditions..

3. How do I recycle my flacons?

The D-Vine Singapore flacons are made of glass and are recyclable in the same way as jars and flacons. Deposit them in the glass-recycling containers.

4. Where can I buy my D-Vine?

The D-Vine is available on www.dvine.com.sg. To buy your D-Vine on www.dvine.com.sg go to the "The D-Vine” heading and add the D-Vine of your choice to your shopping cart. .

5. Are your products available in my country?

In order to know the delivery areas of the D-Vine Singapore products, go to the delivery page of our website here.

6. A question about the delivery of your order?

You have just placed an order and you have a question? Our customer service will be happy to help you from Monday to Friday. Write to us.

7. What do I do if I want to offer my order as a gift?

In order to send a gift to the person of your choice, we ask you to create a different delivery address from your billing address during the ordering process. To do this, choose the product you would like to offer and follow the instructions... And to send a card with your gift, fill in the field intended for this purpose during the ordering process.